WHAT ARE THE BENEFITS OF USING PRIDEROOMMATES.COM?
a) A Dedicated Roommate Service For the Gay Community (Note: we also welcome our heterosexual brothers and sisters, PrideRoommates is all inclusive)
b) Access To Real Time Hot Lists Which Include -
(1) See Who Viewed Your Profile
(2) See who Sent You Messages
(3) See who Added You To Your Favorites
(4) See Who Took Notes About You
c) Email Alerts
d) Contact Info Privacy - Only Upgraded Members May View Your Contact Info
e) Completely Free To Create a Profile And Contact Other Members
2) IF I CAN CREATE A FREE PROFILE, WHAT ARE THE REASONS I SHOULD UPGRADE?
a) All members may create a free profile and can contact any members they wish by sending an edited message (all contact info, i.e. phone numbers, email addresses will be edited). You must upgrade in order to read and send emails unedited. Once you purchase a subscription you can actively contact members looking to rent your room unedited and read their messages unedited as well. The members you contact, whether they are upgraded or not, can respond to you because you are upgraded.
CAN I SAY ANYTHING I WANT IN MY PROFILE
HOW MUCH IS IT TO UPGRADE SUBSCRIPTION?
a) You can choose a 3 day trial option for just $2.95 that automatically rebills at $24.95 per month or $7.95 for a 5 day trial that automatically rebills at $19.95 per month.
HOW WILL I BE ABLE TO CANCEL MY UPGADE SUBSCRIPTION SO I AM NOT CHARGED ANYMORE?
a) We provide all of our upgraded members with 24/7 LIVE billing support through CCBILL so you can cancel anytime:
i) Hours: 24 hours a day, 7 days a week, 365 days a year.
ii) Phone: 1-888-596-9279
iii) Email: [email protected]
iv) Fax: 480-449-8820
WHAT IF I DO NOT HAVE A CREDIT CARD? WHAT OTHER TYPES OF PAYMENTS DO YOU ACCEPT?
a) We accept Debt Cards and we also provide you with the ability to pay with an Online Check or by Phone.
DO YOU HAVE A REFUND POLICY?
a) If you encounter technical difficulties with your account or are otherwise unsatisfied you may contact [email protected], click Support within your account or call CCBILL to see if you are eligible for a refund of the last charge on your subscription. However, please be advised that CCBILL will make the final determination of your refund eligibility when you contact them directly.
WHAT AREAS OF THE WORLD DO YOU CURRENTLY SERVICE?
a) We currently service all of the United States of America, United Kingdom and Canada.
WILL MY PERSONAL INFORMATION BE SOLD TO OTHER COMPANIES?
a) No, we do not sell or share your personal information with other companies.
I FORGOT MY LOG IN INFORMATION ?
a) Go to our home page (www.prideroommates.com) and under the login area there is a link for 'Forgot Password'. Just enter your email address and we will send you your password.
CAN I DELETE MY LISTING OR SUBSCRIPTION?
a) Yes, you can log on to our web site with your User ID & Password. On your member page, you will have the option to remove / deactivate your listing.
CAN I ADD PICTURES TO MY LISTING?
a) You bet! You can submit up to 4 pictures that will be displayed with your listing!
HOW LONG DOES MY LISTING STAY ON YOUR SITE?
a) All listings will remain on the site indefinitely until you remove it. However, if you have not logged recently your listing will be at the bottom of the results.